Abdulaziz Abu Dhair
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Healthcare · Practice Management

Crpton Taking a clinic system off the desktop

Role
UX/UI Designer, solo end-to-end
Platform
Web app + companion mobile app
Tools
Figma
Crpton web app: a patient's finance tab showing total fees, payments, insurance and balance, with an expandable list of treatments and payment allocations.

Context

Crpton was clinic-management software installed on desktop computers in doctors' clinics and medical centers — handling patients, treatment plans, and billing. Being desktop-bound meant it lived on one machine, in one room.

Problem

When something broke, there was no easy fix. Support either had to send someone on-site or walk a doctor through a screen-share session mid-clinic — slow, disruptive, and dependent on the doctor being free to sit through it. The software also couldn't be reached from anywhere but that one desktop, even for a quick check between patients.

My Role

UX/UI designer, solely responsible for the end-to-end design of Crpton's rebuild — the web platform and its companion mobile app — from the ground up.

Key Decisions

  • Redesigned Crpton as a browser-based web app instead of installed desktop software, so a doctor — or support — could open it from any device, anywhere, without a site visit or a screen-share session.
  • Designed a companion mobile app with a condensed home (appointments, recalls, analytics) and a quick-access "Hub" menu, so a doctor could check on the clinic without being at a desk at all.
  • Consolidated every patient's record into one profile with tabs — General, Dental, Finance, Medical, X-Ray, Prescription, Reports, Lab — so a doctor never has to leave a patient's context just to check billing or history.
  • Designed an interactive tooth chart for treatment planning: tap a tooth, tag the procedure, and it flows straight into a priced treatment plan — turning a normally manual chart into something fast enough for chairside use.
  • Designed a full per-patient finance view — fees, payments, insurance, balance — alongside clinic-wide expense analytics, so billing and practice finances live in one system instead of a separate spreadsheet or accounting tool.
  • Added Light/Dark/Auto themes and adjustable text sizing, since clinics run under different lighting and staff span a wide range of ages spending long shifts in front of the screen.
Crpton dental tab: an interactive tooth chart with tagged procedures beside a treatment plan and frequent treatments. Crpton companion mobile app home screen in light and dark themes, showing workflow and appointments.

Outcome

Crpton is live and in daily use in real clinics today — not a pilot or a beta, but the system doctors and staff actually run their day on.

Reflection

This project pulled me outside pure UI work. To design treatment plans, insurance flows, and clinic billing that actually held up, I had to read into dentistry and accounting well enough to think like the people using the system every day, not just skin the screens for them.

That habit — learning the domain before trusting my own design instincts — turned out to be the most useful thing I took from Crpton, and it's the lens I now bring to any specialized, unfamiliar industry.

What people say

A few words from the people I've had the pleasure of working with.

  • “Abdulaziz has shown a high level of professionalism accompanied by a deep understanding of his domain. I strongly believe he is a capable designer able to deliver high-quality products.”

    Tareq MaayahCEO, EXALT Technologies

  • “The Crpton dashboard reached a new level of quality thanks to Abdulaziz's UX/UI expertise. His thoughtful design decisions greatly enhanced the overall user experience.”

    Alaa Al-NajjarFounder, Crpton

  • “Abdulaziz is not just a UI/UX designer; he has a unique ability to turn ideas into elegant, intuitive, and meaningful digital experiences. His work stands out through its attention to detail, creative thinking, and deep understanding of how users interact with products. Simply put, Abdulaziz designs experiences that people don’t just use — they remember.”

    Tareq NassifFounder, RIS Enterprise Solutions

  • “Based on my long-term experience working with him, I can truly say that his creative touches are always flawless and well-crafted. He is highly professional, exceptionally cooperative, and has never fallen short at any stage. He is deeply knowledgeable in his field and attuned to the latest design trends. I highly recommend working with him.”

    Omrie Abu MadiFounder, VBooking

  • “Great UX/UI design and wireframing. He provided multiple prototypes in Figma and delivered high-fidelity designs for our tablet app, creating the best possible user experience. I highly recommend hiring him and would definitely work with Abdulaziz again.”

    Ameed J.Founder, ZenRaise

  • “Abdulaziz has been doing a great job so far on the UI/UX work for our new website. He understands the direction well, is responsive to feedback, and has been helping translate our ideas into a clearer and more user-friendly website experience. His work shows good attention to structure, visual flow, and overall usability, and we appreciate the progress made so far. Looking forward to seeing the project continue to develop.”

    Ahmad AlNimrDigital Marketing Manager, AL'ARD