E-commerce · Conversion Redesign
AL'ARD Making a beautiful story easy to buy
01 — Overview & role
Heritage food, sold across three regions
AL'ARD sells Palestinian olive oil and artisan foods — heritage products tied closely to Palestinian identity — across regional storefronts for the US, Europe and Saudi Arabia.
My role: UX/UI designer responsible for the redesign across phases — homepage, product page, and a full collection and IA restructure across all three storefronts, on desktop and mobile.
02 — The problem
A beautiful story — that was hard to buy
- Pop-up overload. Homepages cluttered with stacked pop-ups competing for attention.
- Buried navigation. Key categories hidden inside a desktop side menu.
- Below the fold. Product image, price and size options all sat below the fold.
- SEO debt. Audits across the three regional sites flagged structural issues.
The brief: a conversion-focused redesign that makes shopping effortless on desktop and mobile — without diluting the brand's Palestinian heritage identity.
- AuditUX pain points & SEO findings
- RestructureCatalog & IA around how people shop
- DesignDesktop + mobile screens
- PrototypeInteractive Figma prototype
- TestSessions with target users
03 — Key decision · Information architecture
Organised around how customers shop — not how inventory is stored
Nine navigation collections cover what people come for, while merchandising collections give seasonal and budget-led ways in.
Navigation collections
- Palestinian Olive Oil
- Gift Boxes & Bundles
- Palestinian Pantry
- Za'atar, Herbs & Spices
- Kufiya & Heritage
- Nabulsi Soap
- Pickles & Table Olives
- Support Palestinian Farmers
- Customer Favorites
Merchandising collections
- Palestinian Breakfast Essentials
- Gifts under $30
- New Harvest
04 — Key decision · Navigation
Every category, one click away — from any scroll position
- Sticky headerPrimary navigation moved out of the side menu into a header that stays with the shopper.
- Mega menu by intentShop by need, by size or by type — the way people actually decide.
- Merchandising tileSeasonal hooks like "First Press of the Season" live right inside the menu.
- Search-first headerA wide search bar with helpful prompts: olive oil, za'atar, gift boxes.
05 — Key decision · Homepage
A calmer homepage that sells
- Minimized pop-upsOne clear message at a time instead of stacked overlays.
- More products above the foldBest sellers surface in the very first scroll.
- "Compare the Gifts"Guides buyers by budget and occasion — Mini, Pantry, Olive Oil, Premium.
06 — Key decision · Product page
The product page, rebuilt around the fold
- Gallery above the foldHero image and thumbnails visible without scrolling.
- Title, rating & proofHalal and Harvest tags, rating and "300+ bought" up top.
- Per-unit pricingPrice per ml makes the bulk discount self-evident.
- Size variants as cardsEvery size shows its own price and saving.
- Subscribe & SaveOne-time or recurring delivery in a single step.
- Persistent trust badgesAuthentic Palestinian origin + free-shipping threshold.
07 — Conversion & order value
Patterns for more — and bigger — orders
Subscribe & Save, bundles, reviews, a collapsible FAQ, related products, a build-your-own box and a free-shipping progress bar.
08 — Gifting & B2B
A dedicated path for gifting — and for business
- Gift tiersBy budget & occasion, compared side by side.
- Add-onsKufiya, dates, Nabulsi soap, tree sponsorship, gift card.
- B2BCorporate & bulk gifting with custom branding and multi-address shipping.
09 — Visual language
A visual language rooted in the land
Built from the AL'ARD brand guidelines, with the secondary palette used sparingly.
Colour
- Olive Leaf#A2B52D
- Grove Green#56632C
- Harvest Gold#CEB04B
- Black#000000
Typography
- AaBegumDisplay & headlines
- AaFrutiger NeueUI & body
- أرضNoto Kufi ArabicArabic
10 — Desktop & mobile
One system — fully responsive, desktop to mobile
Every section was designed in desktop (1512) and mobile (393) variants — from the header and mega menu to filters and the footer.
11 — Outcome
Validated before a line of code — now live
Before development, I built an interactive prototype and tested it with users from the target segments. The sessions showed clear improvement over the old experience — and the redesigned storefront is now live at alardproducts.com.
- Faster navigation
- Quicker product discovery
- Less confusion around fit
Reflection
Reconciling priorities that don't naturally agree
A conversion redesign isn't just a visual refresh. Business goals, real usability for a wide audience, SEO requirements across three regional sites, and what the dev stack could support all pulled in different directions — most of the work was making sure no single priority won at the expense of the others, while keeping the brand's Palestinian heritage front and centre.
“He understands the direction well, is responsive to feedback, and has been helping translate our ideas into a clearer and more user-friendly website experience.”